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July 17, 2009
As healthcare organizations and providers attempt to improve healthcare quality
and patient safety, it has become apparent that the systems of care delivery
have been organized to promote the convenience of those who deliver care rather
than those who receive it. To address these issues, new processes and
structures are being developed to organize care around patients’ needs. We are
embarking on new models of healthcare delivery in a number of specialty areas,
hospitals and clinical offices. If new processes are to be successful,
physicians, healthcare providers, and administrators must understand and commit
to these new concepts. This workshop is designed to present the rationale for
patient and family centered care (PFCC) and demonstrate how this approach has
already led to improvements in quality, safety, and efficiencies as well as
staff, physician and most importantly, patient satisfaction.
The goal of
this effort is to encourage the adoption of PFCC concepts and ultimately improve
every phase of healthcare delivery. We are building an Advisory Council as well as other coalitions to develop
and grow this workshop series by bringing together all constituencies and
developing healthcare champions for PFCC. |
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